Shipping policy

Shipping Policy

Order Processing

• Orders are generally processed within 1–3 business days after payment has been successfully received.

• Orders placed on weekends or Australian public holidays will be processed on the next business day.

• During product launches, promotional events, or peak periods, processing times may be longer.

Shipping Within Australia

We currently ship throughout Australia.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Delivery Timeframes

Estimated delivery times are provided as a guide only and may vary depending on:

• Your location

• Courier services

• Weather conditions

• Public holidays

• Other factors beyond our reasonable control

Hey Periods is not responsible for delays caused by shipping carriers once an order has been dispatched.

Incorrect Shipping Information

Please ensure your delivery details are accurate before completing your purchase.

If an incorrect address is provided and your order is returned to us, additional shipping charges may apply before the order can be resent.